Our Policies
Every business or company follows a set of guidelines that govern its operations and reflect its core values. Here are some of our key policies, and we encourage all customers to review them before placing an order.
Our Policies
Sales Policy
We consider your cannabis needs and therefore despite the local laws we sell Mellow Fellow Vapes to everyone above the age of 18. You can either place your order and make payment directly on our website or we can simply take your order on any of our contact channels such as Email, Telegram, Live chat at the bottom left hand corner of our official website here
Payment Policy
Payment methods play a very important role when considering how anonymous you want your customers to be. Due to the nature of the industry here we mainly accept cryptocurrencies such as Bitcoin, Litecoin, Ethereum etc. We also accept payments to our secure offshore payment accounts using offshore payment apps such as Remitly and WorldRemit. However, note that these apps leave a paper trail on your statement
Delivery Policy
We make it a priority to bring your package right to your door step address. We provide you with discrete shipping service and a Tracking number to keep track of your package being delivered
Product Guarantee
Some of our products are of high THC content. We sell high THC Mellow Fellow Vapes. All products are also sorted directly from producers based in the USA and when we give you branded products they are directly from the original brands themselves
Refund Policy
We know you worry about where you put your money especially if it is your first time with us. We understand this and want you to feel safe hence, if for some reason the package does not get to its intended destination or for whatsoever reason you do not feel satisfied with the product then we cover a full refund except for the delivery fee of $30 – $65 as this goes directly to the delivery person and can not be refunded
